Refund/Return Policy
Refund & Return Policy
We want you to feel confident shopping with us. If something’s not right with your order, we’re here to help.
🔄Returns & Replacements
Due to the nature of our fulfillment process, we are currently only able to accept returns or replacements under the following conditions:
- The item is damaged or defective upon arrival
- The wrong item was sent
- The item is missing from the shipment
If your order meets any of the above criteria, please contact us within 7 days of delivery with:
- Your order number
- Clear photos of the product and packaging
Once approved, we’ll send a replacement or issue a refund where applicable. Please do not send any items back without contacting us first.
💸Refund Eligibility
Refunds may be issued in the following situations:
- An item was not delivered within the maximum estimated timeframe
- The product arrived damaged or unusable
- You canceled the order before it was processed for fulfillment
Refunds are issued to the original payment method and may take 5–10 business days to appear.
🚚Shipping Notes
Our products are shipped directly from our fulfillment partners in order to bring you a wider variety of items at the best possible prices. This may result in slightly longer delivery times, but rest assured we monitor every order to ensure it arrives safely.
📩Contact Us
If you have any concerns about your order, email us at: mumshadjawad3333@gmail.com
We’re always happy to assist and ensure you’re taken care of.