Shipping Policy
Thank you for shopping with MNA. We're committed to getting your garment care products to you quickly, safely, and efficiently.
🕒 Processing Times
Orders are processed within 1–2 business days. Orders placed on weekends or public holidays will be processed the next business day.
🚚 Shipping Times
We currently ship all orders using CJdropshipping’s logistics network. Estimated delivery times to the United Arab Emirates (UAE):
- Standard Shipping: 7–15 business days
Delivery time may vary slightly depending on customs and carrier processing.
📍 Shipping Locations
We currently ship only within the UAE. International shipping is not available at this time.
🔎 Tracking Information
Once your order is shipped, you’ll receive a confirmation email with a tracking number and delivery details. Please allow 1–3 days for the tracking to update.
⏳ Delivery Delays
While we aim to deliver on time, occasional delays may occur due to customs, carrier issues, or other external factors. We appreciate your patience and understanding.
📦 Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of delivery at:
We’ll work to resolve the issue as quickly as possible.
❓ Questions?
Need help or have questions about your shipment? Reach out — we’re happy to help!